Conversational Dashboard

Governance operations through natural language. Ask questions, review escalations, explore decisions, run backtests — all in a chat interface.

Authentication & Access

The dashboard requires authentication before you can access governance operations. GaaS supports multiple authentication methods:

Email & Password — Standard account creation with bcrypt-hashed credentials
Google OAuth — Sign in with your Google account
GitHub OAuth — Sign in with your GitHub account
Two-Factor Authentication (2FA/MFA) — Optional TOTP-based MFA for enhanced security. Set up via authenticator apps (Google Authenticator, Authy, 1Password). Includes 10 single-use backup codes.

Access the dashboard at the.gaas.is. First-time users can sign up with email or OAuth providers.

Role-Based Access Control (RBAC)

Users are assigned one of three roles within their organization:

Admin — Full access to all governance operations, team management, billing, and organization settings
Operator — Can review escalations, submit feedback, run backtests, and view all governance data (no billing or team management)
Viewer — Read-only access to decisions, metrics, and audit trails (cannot approve escalations or modify configurations)

Team Management

Admins can invite team members, assign roles, and manage organization membership through the dashboard. Users can belong to multiple organizations and switch context via the organization selector in the dashboard header.

Chat, Not Dashboards

Traditional governance dashboards bury critical signals under page navigation. GaaS takes a different approach: you talk to your governance system. Ask "what happened overnight?" and get a summary with data. Say "review that top escalation" and get the context package with approve/deny options. No clicks through menus. No tab switching.

The dashboard is powered by Claude, with 49 tools that map to the full GaaS API. Claude fetches live data, generates visual artifacts inline, and takes actions on your behalf — all within the conversation.

Architecture

You

Type a question or click a suggested action. Natural language, no syntax required.

Chat UI

React frontend with markdown rendering, live artifact preview, and suggested action chips. Streams responses in real time via server-sent events.

BFF (Express + Claude)

Backend-for-frontend server. Sends your message to Claude with 43 governance tools. Claude decides which tools to call, executes them against the GaaS API (up to 10 rounds), and streams text and artifacts back.

GaaS API

The governance engine. All data — decisions, escalations, learning, membranes — comes from the same API your agents use.

No direct API access required. The dashboard handles authentication, tool orchestration, and response formatting. You never see raw JSON unless you ask for it.

What You Can Do

The dashboard exposes six categories of governance operations through natural language.

Operational Intelligence 12 tools

Command center — real-time metrics: decisions today, blocks, pending escalations, risk index, block rate, latency
Attention queue — items needing immediate human attention, ranked by urgency
Daily digest — yesterday's governance summary with block/modify/escalate breakdown
Weekly summary — executive overview with week-over-week comparisons and top risks
Evidence packages — generate compliance packages for auditors with sampled audit records and hash-verified chains
Decision stream — filterable feed of all governance decisions (by verdict, risk level, agent, action type, pipeline mode, time range)
Agent explorer — overview of all registered agents with risk patterns and compliance metrics
Notification rules — configure alerts for escalation timeouts, risk thresholds, and anomalies
Metrics history — historical metrics snapshots for trend analysis over time
Metrics snapshot — trigger on-demand metrics snapshot capture
Billing page — view current plan, usage, invoices, and manage subscription

Escalation Management 11 tools

List and filter escalations by status, reviewer, risk score, trigger source
View full escalation context: intent summary, policy evaluation, deliberation positions, audit reference
Submit review decisions: approve, modify, or deny with notes and conditions
Reassign escalations to different reviewers
Cancel escalations when the original intent is no longer relevant
View escalation statistics: resolution rates, average review time, timeout rates
View pending escalations filtered by reviewer
Register, list, and unregister webhooks for escalation event callbacks

Learning & Calibration 9 tools

View current calibration: agent weights, deliberation threshold, risk dimension weights, circuit breaker status
Browse calibration history: parameter changes, triggers, impact assessments
Explore insights: policy hotspots, override patterns, risk drift, latency bottlenecks
Run backtests: simulate how a parameter change would have affected historical decisions
Submit feedback on decisions: flag false positives, false negatives, or confirm good catches
Report governance incidents linked to specific audit records
Check Collective Knowledge Base updates from the GaaS network

Onboarding & Membranes 2 tools

View membrane status: draft, shadow, or live with full UCM and policy set
Check shadow mode statistics: verdict distribution, average risk, policy coverage

Audit & Decisions 5 tools

Retrieve any governance decision with full reasoning chain, risk assessment, and blocking policies
Access complete audit trails covering all 5 pipeline stages
Verify SHA-256 hash chain integrity for tamper detection
Check audit retention policy status and record counts
Bulk export audit records for compliance (SOC 2, HIPAA) with optional chain verification

Waitlist & Lead Capture 4 tools

List and filter waitlist entries by status, with pagination
Approve verified waitlist entries for onboarding
Reject waitlist entries with reason tracking
View waitlist analytics: status breakdown, UTM attribution by source and campaign, signup trends

Visual Artifacts

When data needs to be seen rather than described, Claude generates live React components inline in the conversation. Charts, tables, metric cards, and status indicators render directly below the response text.

      What gets rendered
      Charts — bar, line, area, pie, radar, scatter, composed, radial bar, treemap, and funnel (decision trends, risk profiles, anomaly detection, pipeline throughput)
Data tables with clickable rows (escalation queues, decision streams, agent lists)
Metric cards with trend indicators (decisions today, block rate, risk index)
Status indicators (pipeline health, circuit breaker state)
Interactive buttons that trigger follow-up messages (approve/deny/review actions within artifacts)

    

Artifacts are expandable to full-screen and include a code toggle for transparency. Every visualization is generated from live GaaS data — nothing is mocked or pre-built.

Suggested Actions

After responses with clear next steps, clickable action chips appear below the message. These guide workflows without requiring you to type.

Show me pending escalations

Here are 3 pending escalations, sorted by urgency...

[Escalation queue table rendered inline]

Review top escalation Show escalation stats Filter by risk

Example Conversation Flows

Morning check-in

What happened overnight?

Here's your daily digest for yesterday...

[Metric cards + decision trend chart]

12 decisions processed, 2 blocks, 1 escalation pending. Block rate is up 8% vs last week — both blocks were on agent-fintech-01 hitting the PCI data policy.

Review the blocks Show that escalation Agent details for fintech-01

Escalation review

Review that escalation

Here's the context package for ESC-2847...

[Context package: intent summary, policy triggers, deliberation positions]

The agent tried to send regulated patient data via an unencrypted channel. A critical compliance policy triggered. The deliberation panel voted 5-1 to escalate (the dissenting agent noted the low audience size).

Approve Deny Modify Reassign

Calibration backtest

What if we lowered the deliberation threshold to 0.6?

Running backtest on deliberation_threshold: 0.7 → 0.6...

[Impact analysis chart showing verdict changes]

Over the last 30 days, 4 additional decisions would have triggered deliberation. 2 of those were ultimately approved — the other 2 would have caught edge cases that slipped through.

Apply this change Try 0.65 instead Show the 2 edge cases

Setup

ENVIRONMENT VARIABLES

Variable	Required	Description
`ANTHROPIC_API_KEY`	Yes	Claude API key for the BFF conversation engine
`GAAS_API_URL`	No	GaaS API server URL (default: `http://localhost:8000`)
`GAAS_API_KEY`	No	API key for the GaaS API (omit if running in open mode)

RUNNING THE DASHBOARD

cd apps/dashboard
npm install
npm run dev

This starts both the BFF server (port 3001) and the Vite dev server concurrently. The frontend proxies /api requests to the BFF automatically.

Prerequisites: Node.js 18+, a running GaaS API server, and an Anthropic API key. See Getting Started for the GaaS API setup.

Getting Started — onboard, integrate, and go live
Shadow Mode — run the full pipeline without enforcement
SDKs — Python, TypeScript, and Java client libraries